LIGHTNING FAST & HIGHLY SCALABLE
ENTERPRISE SERVICE DESK
Business processes are now have higher dependency on Information Technology, hence IT support system is also required to elevated to next level to ensure higher uptime of businesses. IT support should also be flexible to meet the dynamic business requirements in real time. Our solution helps IT Leader to have more visibility into IT operations to Measure & Manage the support services.
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ASSET LIFE-CYCLE MANAGEMENT
With increasing landscape of IT equipment, manually tracking & management of assets is getting difficult. Information lying within the asset is the vital information from security perspective and could be at risk, if device is lost. Our solution helps to keep the record of all asset related financial information, movement history, repair history, installed hardware and software compliance.
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END USER AUTOMATION
Driving the automation technologies to help users quickly and enable IT support team to resolve issues faster. Our integrated AI enabled ChatBot can be used to answer the queries, users may have, anytime, from any device and from anywhere. BOT shall be able to assist with the appropriate resolution and can help user to view or download solution.
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