ZServiceDesk+ IT Service Desk Solution
Have More Visibility into IT Operations and make them efficient to save money called TIME.
IT Service Desk Management
For Systematic and high-quality service delivery, our solution helps to create the tickets faster and send the notification for users and service desk department as well directly on their emails. Further tickets can be assigned to engineer for resolution. Engineers can have consolidated view of tickets assigned to them.
- Ticket Logging
- Ticket Auto Import from Email Account
- Ticket Categorization
- Map Tickets with Departments
- Tag Tickets with assets
- Customised Ticket status fields
- Tickets Notifications
- Escalation Rules