IT SERVICES MANAGEMENT

Designed for Enterprises

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Desined To Meet Enterprise Class Scalability And Performance Requirements

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Integrated BOT

Driving the automation technologiesto help users quickly and enable IT support team to resolve the issues faster. Our integrated AI enabled Chat Bot can help to respond queries, resolve issues or raise incidents 24x7.

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Enterprise Service Desk

ZServiceDesk is designed to work in enterprise class large & complex IT Sercies environment and provide workflows as per industry standard ITIL based processes.

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Asset Management

With our comprehensive management workflows. IT stakeholders can manage the IT & Non-IT Assests efficiently and track the HW/SW information, change logs, etc.

Provides Lightning Performance With Unique Application Architecure

LOADED WITH FEATURES

ZServiceDesk+ is designed & developed to cater the needs of IT Services Management. Our experts have incorporated ITIL based processes and developed the workflows, which shall help organisation to streamline the IT Support processed. Our unique application architecture makes our application high performance, highly scalable with most flexible integrations.
  • Web-Based Application
  • Integrated AI BOT Assistant
  • Cloud / On-Premise Deployment
  • Annual Subscription / Perpetual
  • Most Flexible Integrations with 375+ APIs
  • Modern User Interface
  • Easy of Use
  • Faster Deployment
  • Mobile Application
  • Customisation
TECHNICAL DATASHEET

Super Easy IT Operations

Modern Design

Developed with Modern User Interface design to provide ease of access and amazing experience.

Flexible Integration

With more than 375+ REST APIs, Our application provides highest degree of flexibility to integrate third-party applications.

Lightning Fast

Our unique API based architecture provides the speed to fetch thousands of records in seconds.

Faster Deployment

Ready to use comprehensive workflows helps customers to start using in less time.

TRANSFORM YOUR IT SERVICES WITH US

SEE YOUR BUSINESS BENEFITS

ZServiceDesk can help you to transform your IT Services Management and provides lot more benefits.

Custom Dashboards and Reports helps IT Stakeholders to have deeper view of what is happening on the ground and provides all the relevant information in just few clicks. 

Our comprehensive workflows and knowledgebase helps technicians to resolve the issues in a faster manner.

Business users can use various automation techniques to provide necessary technical support on 24x7 basis.

ZServiceDesk helps to eliminate the manual processes and provides efficient way or managing the IT Services.

On-Demand

Customisation

Additional workflows as per your specific business environment makes it easy to design the IT Services in your way. Our cost-effective customisation services helps you to get there.

Get Affiliated With Us. Become Our Reseller Partner.

Become Independent Reseller

Doesn't matter if you are a business owner or not. With our special program, anyone can get trained on our product and associate with us as a registered and authorised Independent reseller.

ZServiceDesk Learnings

ZServiceDesk is focusing to build skills around IT Services and our learning portals can help to understand all ITIL processes and how to use them in real environment.

Get Certified on ZServiceDesk

With our Professional & Career Certifications, candidates can make career in the field of IT Services Domain. It can also help Technical persons to perform better day to day IT Operations.

KEY REASONS TO CHOOSE USE

MODERN USER INTERFACE

  • Bootstrap Application Framework
  • Lightweight Design
  • Ease of Access

HIGH PERFORMANCE

  • Unique API Based Architecture
  • Thousands of Records in Seconds
  • Minimal DB & Logs Size

MOST FLEXIBLE INTEGRATIONS

  • Industry Standard REST APIs
  • 300+ APIs for Third-Party Integrations
  • Specialised Technical Support

ON-DEMAND CUSTOMISATION

  • Get it changed the way you want
  • Free of Cost Minor Customisation
  • Minimal Cost for Major development

PERSONALISED SUPPORT

  • Customer Focused Approach
  • Quick Response & Resolution
  • Periodic CSAT Surveys

LOWER TCO

  • Lower Cost of Ownership
  • Higher Savings on IT Expenditure
  • Automation Approach to Reduce Manual Tasks

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